Privacy Policy
Effective Date: 03/06/2025
Last Updated: 03/06/2025
At Patazone, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website patazone.co.ke, make a purchase, or interact with us in other ways.
1. Information We Collect
We collect both personal and non-personal information from you when you use our website or services.
a. Personal Information
This may include:
Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely via third-party processors)
Purchase history
Account login credentials (if you register)
b. Non-Personal Information
This includes:
IP address
Browser type and version
Device type
Pages visited and time spent on site
Referring website or source
2. How We Use Your Information
We use the collected data to:
Process and fulfill your orders
Provide customer service and support
Communicate with you about orders, promotions, and updates
Personalize your shopping experience
Improve our website functionality and services
Detect and prevent fraudulent transactions and security issues
Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service providers and partners (e.g., payment processors, shipping carriers, email marketing platforms)
Legal authorities if required by law, regulation, or court order
Business successors, in the event of a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Enhance your browsing experience
Remember your preferences
Analyze traffic and user behavior
Offer targeted ads via third-party services (e.g., Google, Facebook)
You can manage your cookie preferences in your browser settings.
5. Data Security
We take reasonable precautions and follow industry best practices to protect your information. All payment transactions are encrypted via SSL and handled by secure third-party processors.
However, no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@patazone.co.ke
📞 0111 051 120
🏢 6th Floor RNG Plaza, Ronald Ngala Street. Nairobi CBD.
🏢 Nysis Plaza, Uhuru Street. Thika.
🏢 Imarika Centre along Mombasa Road. Malindi.
